Meet the Team

Arthur McColl

Chief Executive Officer

I have over 30 years of experience managing multiple brands in both the United Kingdom and Australia and have specifically worked across 5 franchise groups with US parent companies. I began my career with Stakis Hotels in 1987 in the UK, which was acquired by Hilton International in 1997, and was involved in the acquisition and growth strategy of the company, contributing to the acquisition of both LivingWell UK & Viva Health clubs before relocating and becoming the Vice President of LivingWell Australia in 2002. I was involved in the rapid development schedule for the stand-alone, luxury full-service health clubs and spas located across Australia. Following the successful sale of the division, in 2006 I became Operations Director of LA Fitness, UK, before serving as the company’s Chief Operating Officer until 2015. In late 2015, I returned to Australia as the Chief Executive Officer of Anytime Fitness, and Group Chief Executive Officer of Collective Wellness Group (CWG) in 2017, the parent company and master franchise holder of US Brands Anytime Fitness, Orangetheory Fitness and Xtend Barre, growing the group to 550 locations.

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Chris Batterham

Chief Financial Officer

Chris is a commercially focused finance leader with over twenty years experience in Australia and Europe in customer focused businesses across the retail, franchise, hospitality, manufacturing, and retail property sectors.

His key focuses are: business partnering, transformation, and high growth strategy development and execution.

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Michelle Gamble

Chief Marketing Officer

I originally studied a Bachelor of Education but quickly realised teaching wasn’t for me, and I gravitated into marketing. I hold a post-graduate certificate in management from Macquarie Education and have over 25 years marketing experience, including 20 years running my own marketing agency and consultancy working with a diverse range of small to medium-sized businesses nationwide. During that period, I worked with several franchise organisations including Hello World Travel (formerly Travelscene American Express), Telco In A Box, Mrs Fields Cookies and Frontline! Before starting my own business I worked for both Telstra and Optus in their internet businesses as they started in Australia, so digital marketing is part of my DNA.

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Stoya Dukic

Head of Product

With over 20 years in Australia’s healthcare sector across public and private hospitals, I was ready for a new challenge after completing my MBA—and stepped into a role with the country’s largest healthcare recruitment company.

As State Manager Workforce for NSW & ACT, I led meaningful projects during a pivotal time—supporting clients through lockdowns, coordinating emergency responses, and rebuilding trust following hotel quarantine staffing challenges. We expanded from three to six offices and grew our team from 3 to 35 passionate people, all focused on strengthening community care.

In January 2024, I joined Express, excited to lead and grow our healthcare recruitment services across Australia and New Zealand. What drives me most is making a real impact—connecting people with purpose and helping healthcare providers find the support they need. It's always about people.

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Kat Lo Surdo

Operations Coordinator

At  Express Healthcare Staffing ANZ, my role is to provide operational support to Agency Owners and future Franchisees going through the Recruit To Own Program by helping drive efficiency, innovation, and business growth. I have a background in Hospitality Management and Recruitment, and I bring strong people, process, and customer service skills to every part of my role. I’m passionate about making a difference and love supporting others to succeed.

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Mandy Jacobson

Head of Learning & Development

With 25 years experience in the staffing industry, spanning local and international markets, Mandy has a real good understanding of what it means to have a passion to help people thrive and succeed. Success comes in many forms but knowing that you have made a difference in someone’s life or their career, is an achievement that only a recruiter can understand. As a Learning & Development Manager, she has been fortunate to channel this passion into supporting business owners and their teams, fostering success in an industry she holds close to her heart. Having been a recruiter, manager, trainer and coach, she has worked tirelessly to build teams and future recruiters in our industry and she will continue to do so, because she wants to make a difference !!! Why does Mandy do this? Because making a genuine difference isn’t just a professional objective; it’s her personal mission. And in this journey, every individual she assists, every team she helps to build, and every business she guides, reinforces her belief: in the power of recruitment and in the potential of people.  

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Grant Maloney

Recruitment & Training Manager

For the past 6 years, I have been involved in end to end 360-degree recruitment across both permanent and temporary divisions. I have had the pleasure of recruiting for a large variety of global and national organisations, working across several specialisations including Retail, Call Centre, Customer Service, Finance, Administration and upper Management. I have a genuine passion for people and being involved in the recruitment business has allowed me the opportunity to assist people to achieve their dream career goals. This has ultimately led me to work towards my Diploma of Human Resources Management.

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Hannah Jacobson

Recruitment & Trainer

Hannah Jacobson is the Group Recruitment Trainer at Express ANZ, where she provides essential learning and development support to all agency offices. With a strong background in recruitment and operations, Hannah brings five years of diverse experience across the retail, motorsport, and administration sectors to her role. Hannah’s professional journey has equipped her with a comprehensive understanding of end-to-end 360-degree recruitment across both permanent and temporary divisions and operational excellence. She is passionate about helping people and thrives on seeing individuals grow and excel in their roles.

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Kirstie Delaney

Group Marketing Manager

Kirstie is the Group Marketing Manager at Express ANZ.

With six years of experience as Brand & Marketing Manager for an Irish FMCG company, she brings expertise in the digital and social media space, with particular experience in brand growth across the franchise industry. Kirstie holds a Commerce degree with a Brand and Marketing major from UCD in Ireland, and outside of work, she’s a passionate foodie and pianist.

She’s eager to bring her expertise in brand strategy and communications to drive success at Express.

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Bianca Erceg

Marketing Coordinator

Bianca is our Marketing Coordinator at Express ANZ. She joined the office in July 2024 after relocating to Sydney from Auckland, New Zealand. Bianca comes from a background working as a Digital Coordinator and Marketing Coordinator in the creative industries. She also holds a Bachelor of Music, which uniquely informs her creative approach to all things marketing.

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Iza Choing

Marketing & Operations Coordinator

Iza is a marketing admin with over 2 years of experience in the industry. She has a proven track record of developing and executing successful marketing campaigns that drive business growth. When she’s not working, you can find her at the gym doing cardio workouts or playing with her dogs outside. Her fun-loving and lively personality make her a great addition to any team.

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Janine Aves

Group Compliance Coordinator

Janine Aves is the Group Compliance Coordinator for Express ANZ and has been with the business since 2022. When she’s not keeping the company on track, Janine enjoys working out and exploring new wellness adventures.

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Charmine Tedlos

Market Research Analyst

I am a researcher and data analyst with over eight years of experience in both academic and business settings. My freelance work as a research ghostwriter allowed me to write and analyze studies on topics like personal branding, leadership styles, and business planning.

I enjoy working with data and using research to solve problems and find practical solutions. I value accuracy, teamwork, and continuous improvement. I appreciate being part of a company that uses data to guide its direction and supports research-based decisions. Outside of work, I like learning about behavior and communication, watching productivity videos, and spending time outdoors to relax and reflect.

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Faith Laurito

Business Analyst

Faith is a business analyst with over 2 years of experience in data handling, specialising in creating data-driven insights and building interactive dashboards using Power BI. She also conducts data analysis to support business objectives. Faith collaborates with cross-functional teams to translate business needs into actionable solutions, driving informed decision-making.

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Dmitrii Shchekochikhin

Management Accountant

Dmitrii has more than 20 years’ experience in professional services and commerce. This experience covers all areas of professional services including auditing, management accounting and budgeting. He has worked with clients ranging from small private entities to listed companies. Dmitrii holds a Master of Commerce and is a Chartered Accountant.

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Kristine Alvina

Finance Business Partner

Kristine Alvina is Finance Business Partner at Express Healthcare.

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Ricky Chiu

Accounts Receivable Manager

Ricky Chiu is our Accounts Receivable Manager at Express Healthcare.

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Sherlyn Quines

Accounts Receivable 

Sherlyn is an Accounts Receivable Officer for Express. With over 10 years’ experience in finance, working across the manufacturing and franchise industry, handling various entities from small businesses to listed companies. Outside work, Sherlyn is an adventure enthusiast who finds joy in hiking, mountain climbing, camping, and exploring beaches.

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Matessa Joyce (MJ) Durban

Accounts Payable

Matessa Joyce Durban is an accounting professional with over 7 years of experience in accounting and finance. She holds a Bachelor’s Degree in Management Accounting. She worked with businesses in manufacturing and real estate. Now she’s working as an accounting assistant in both Frontline Recruitment and Express Employment Professionals. Throughout her career, she has experience in accounts receivable, accounts payable and payroll. She learns a lot in her role and is always continuing to improve. She’s happy to be part of this amazing and wonderful team which values work life balance and gives importance to their employees. She lives and resides in Cebu, Philippines. Outside of office and during her free time, she loves to watch Korean and Chinese dramas and because of it, she came to know their language. She also loves to dance. You can contact her at Matessa.Durban@ExpressPros.com.AU.

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